Whether you’re a hugely experienced bettor or you’re using the sportsbook for the first time, wagering on sport is not always a straightforward process and you’re bound to encounter a few problems along the way. There will always be questions and problems which need resolving and that’s where BetCris’ extremely helpful and friendly customer support comes in handy.
There are a number of different ways of getting in touch and BetCris are always looking for new methods of making it simpler to contact their support team.
BetCris also offer support in a number of different languages. Whatever your native tongue, there should be an appropriate option for all customers. They have several options including: English, Chinese, French, Portuguese and Spanish.
The easiest way of getting in touch is through their ‘live chat’ function which can be easily located on the home page of the sportsbook. This will immediately connect you with a helpful customer support assistant who will endeavour to resolve your query as quickly as possible. Most conundrums are answered within five-ten minutes with company representatives doing their utmost to make your wagering experience, a pleasurable one.
Questions will be answered 24 hours a day/7 days a week and they endeavour to resolve all issues as quickly as possible.
Should your issue not require urgent attention, BetCris also offer an email service which can be utilised by all customers. The form is available on the homepage of the sportsbook and it requires customers to fill in their name, account number and email address before detailing the nature of their query.
Smaller problems may not require the live chat or email functions at all and there is an FAQ page set up to help resolve common occurrences or frequent enquiries. This page answers questions about how to switch currency, how to withdraw from accounts and provides details of any fees which may be incurred for specific transactions.
Certainly countries also have a free phone line which is available to all customers 24 hours a day. Toll Free lines are available for Canadian, Brazilian and Mexican customers.
There are a number of ways of getting in touch with BetCris and queries are always answered quickly and efficiently. They endeavour to keep their customers happy and the quantity of customer support options is impressive. All of the operators are fully trained and well-versed in the BetCris sportsbook. They are also extremely friendly and polite and it’s always a pleasure dealing with them.
Whatever the issue, BetCris will have a solution and their level of customer support is extremely admirable and impressive.
